Tag Archives: Ryanair

Gatwick faces mass flight delays as air traffic control chief resigns

Thousands of passengers flying to and from the UK have had their flights cancelled due to poor weather conditions and a shortage of air traffic control staff. Around 3,500 passengers waiting to board 20 flights to or from London Gatwick on Monday morning were grounded. Most were booked on easyJet, which cancelled six flights, including… Read More »

Holiday nightmare for family after father denied boarding on Ryanair flight

A family travelling to Sofia, Bulgaria have shared their ordeal at Bristol Airport which left them separated before their flight. The mother, who wishes to remain anonymous, detailed the harrowing incident when her husband was prevented from boarding his Ryanair flight on Sunday, July 14, only to be five minutes behind due to parking delays.… Read More »

Why do airlines still get customer service wrong?

Technology has revolutionized air travel research and booking in many positive ways. But it has also meant a huge reduction in the number of people working directly in customer service as companies try to automate customer interaction. So trying to get through to someone who can actually offer individual help when things go wrong can… Read More »

Ryanair holidaymaker boards WRONG flight… and wakes up in Benidorm

A horrified Ryanair holidaymaker only realised she had boarded the wrong flight when she woke up in Benidorm instead of Paris. Jem Maybank arrived at Leeds Bradford Airport at five o’clock last Saturday morning. [22nd June] After planning a short city break in Paris, France. Passing through security without any problems, the 30-year-old woman walked… Read More »

Hand luggage allowances have been reduced; These are the stingiest airlines in the sky

Enticingly affordable plane tickets often hide an inconvenient truth: Bringing nothing but the most modest backpacks onto the plane may incur an extra fee that wasn’t included in the initially promised fare. The increasing sophistication of cheap tickets has now spread to the contents of overhead lockers, with popular budget carriers such as Ryanair and… Read More »

The cheapest and most expensive places to fly this summer

There are only 11 weeks left until the school summer holidays. However, if you haven’t booked your flight yet, fear not; There are still some excellently priced options available during the busiest months of July and August. We’ve looked at the 30 most popular summer holiday destinations in Europe for British holidaymakers. We also looked… Read More »

How Southend Airport wants to bring back its glory days

Southend Airport hopes to return to days of serving two million customers a year – SOUTHEND AIRPORT Five years ago Telegraph Travel reported on the “remarkable renaissance” of London Southend. Two million passengers departed from Essex Airport on 9,467 flights in 2019; This means an increase of approximately 30 percent compared to the previous year.… Read More »

Ryanair takes on ticket pirates

ryanair vs Pirates It is known that Michael O’Leary took no prisoners. During his almost three decades at the helm of Ryanair, he told customers who wanted refunds to “fuck you”, dismissed global warming as “nonsense” and called the owners of major airports “overcharging rapists”. However, none of these comments, which occasionally became the focus… Read More »

What I learned about drunk passengers and cabin crew pay at Ryanair recruitment day

Michael O’Leary, CEO of Ryanair group – Corbis/Getty “I’m on a mission, man. Some people want to go to the Olympics, some want to go to Mars. This is my dream. My future passes through those doors. I feel like Michael Phelps before diving.” Jariel Thomas is very excited. This could be his big break.… Read More »